Once a Member, Always a Member.
MMFCU membership is for life.
Once you become a member, you’ll always be part of our Credit Union – even if you are retiring, change jobs or move out of the area. When there is a change, it is important to update your information.
Updating your
Personal Information
Information changes can be submitted through Digital Banking:
- In Online Banking, click on My Settings on the top right.
- In Mobile Banking, click the Gear icon ⚙️ on the top right.
Updating your
Direct Deposit
The information below will help make updating your direct deposit as simple and seamless as possible.
- Our Address: 1295 State Street, Springfield, MA 01111
- Our Routing Number: 211885836
- Your Account Information: If you are enrolled in Digital Banking, you can find your account information by clicking on your Primary Share Account and selecting account details, then navigating to your ACH number.
Always Around the Corner
No matter where life takes you, MassMutual Federal Credit Union is with you. Through the CO-OP Shared Branching network, you can access your accounts at more than 5,000 credit union locations and 30,000 surcharge-free ATMs nationwide—giving you convenient banking from coast to coast.
Enjoy the ease of:
- Nationwide access to branches and ATMs
- In-person service wherever you live, work, or travel
- Everyday banking transactions including deposits, withdrawals, and loan payments
Digital Banking Tools at your Fingertips
Digital Banking is MMFCU’s virtual branch – that includes both online banking and mobile banking. With these tools, you can bank on your time, anywhere. You can deposit checks with your smartphone or tablet, check your balances, pay bills, send money to friends and family with Zelle®, apply for a loan, add an account, sign up for e-statements, order checks, and so much more.
The first time you log in, your user name will be your member number and your password will be the last 4 digits of your social security number. Your first login MUST be from a web browser (not our mobile app). Once logged in, you will be prompted to change your username and password.
Download MMFCU’s Mobile App
Securely access your accounts any time anywhere. Available on your devices app store.
Important Reminders
Once a Member, Always a Member.
Your relationship with MMFCU is built to last. Whether you’re retiring, transitioning to a new job or exploring new opportunities, your MMFCU membership remains a constant source of support. We want you to know that you are valued, and your membership continues to offer you numerous benefits.
Privacy & Confidentiality
Your relationship with MMFCU is entirely confidential. We do not share any information with MassMutual, and they are not notified of any activity you do with us.
Convenience
In today’s fast-paced world, digital accessibility is key. MMFCU offers a suite of digital services that allow you to manage your accounts with ease, no matter where you are. From mobile banking to online loan applications, our digital platform is equipped to provide you with seamless and secure financial management.
Need to bank in person? No problem! We are part of a network of credit unions called Shared Branching that allows you to bank with them on our behalf.
Competitive Rates
We pride ourselves on providing competitive rates that help you make the most of your money. Our deposit accounts offer attractive interest rates that maximize your savings, while our loan products are designed to be affordable and flexible, catering to your unique financial needs.
©2025 MassMutual Federal Credit Union.
All rights reserved.
