Bank anytime, Anywhere with eMMa

Meet eMMa, our new virtual assistant designed to make banking simple, fast, and convenient. We know your time is valuable, so we’ve created an experience that eliminates waiting and puts control in your hands.

Available 24/7, eMMa can assist with basic banking transactions and answer frequently asked questions. Just type a few words about what you need, and eMMa will respond immediately. No lines, no delays – just quick, reliable help.

With eMMa, you can:

• Check your account balances
• Transfer funds between accounts
• Review your account history

How to Access eMMa

You can connect with eMMa in three easy ways:

• Website: Click the chat icon in the bottom-right corner of any page.
• Mobile App: Open your MMFCU app, go to More, and select Chat with eMMA.
• Phone: Call 800.940.9466, and eMMa will be the first to greet you!

Powered by AI for Smarter Banking

eMMa uses advanced Artificial Intelligence to understand your requests and provide accurate, real-time assistance. This means:

• Faster responses without waiting for an agent
• Personalized help based on your banking needs
• Continuous website scraping to provide the most up-to-date information