eMMa is taking over Call24*! Creating a memorable experience is important to us. eMMa, our virtual assistant, is available 24/7 to help you with basic banking transactions and frequently asked questions. It’s easy. In just a few words, share what you need help with, and you will be helped immediately – eliminating any wait. eMMa can check your balance, make account transfers, or check your account history. Check out all the ways eMMa can help you:
- Website. You can find eMMa in the bottom right corner of the screen by clicking on the chat icon.
- Digital Banking. Within MMFCU’s mobile app, select Chat with eMMa under More to start a conversation.
- Phone. Call us at 800.940.9466 and eMMa will be the first to greet you!
*Call24 is our telephone banking service that you can call at any time, day or night, to check your accounts. With Call24, you can check your balances, make account transfers, or check your account history. As eMMa transitions into her new role, Call24 will be phased out. Call24’s toll-free number: 800.788.6628 or ext. 46628 for internal calls.